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Communication
Assertive Communication
Express ideas with clarity, respect and confidence.
2.5 hours18 lessonsLevel: Beginner
About this course
Communication is the most valued skill in the market. In this course you'll learn to state your position clearly, say no without guilt, contribute to meetings with impact and build solid professional relationships.
What you'll learn
- Express yourself clearly and directly
- Say no without creating conflict
- Contribute to meetings with more impact
- Resolve misunderstandings maturely
What's included
- 18 video lessons
- Library of assertive phrases
- Difficult conversations guide
- Lifetime access
Curriculum
1. Basics3 lessons
- Assertiveness versus aggression
- Clear communication
- Body language
2. Writing3 lessons
- Emails that get replies
- Messaging at work
- Objective documentation
3. Conversations3 lessons
- Saying no with respect
- Asking for feedback
- Negotiating positions