FAQ

Frequently asked questions

Didn't find your answer? Send us an email.

How do I access the course after buying?+

Right after checkout you'll receive an email with your access link and downloadable materials. If you don't see it within a few minutes, check your spam folder or get in touch.

Is it really a one-time payment?+

Yes. You pay once and get lifetime access, including free updates to that course.

Can I request a refund?+

Yes. We offer a 7-day refund window for courses that haven't been substantially accessed. See our Refund Policy for details.

Do I need any specific software?+

A modern browser is enough. Downloadable materials come as PDFs, Notion templates or spreadsheets, which open in tools most professionals already use.

Can I use these courses for my team?+

Individual purchases are for personal use. For team licences, get in touch for fair per-seat pricing.

Do you offer certificates?+

We focus on practical skills rather than credentials, so we don't currently issue certificates. Our courses are judged by how much they help your work.

Which payment methods do you accept?+

We accept credit and debit cards, Instant EFT and other major South African payment methods. Checkout is handled by a secure, PCI-compliant payment provider.

Are prices in South African rand?+

Yes, prices are shown in South African rand (ZAR). Your card issuer may convert the final amount where applicable.