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Personal Growth
Emotional Intelligence at Work
Manage emotions, reduce conflict and make better decisions.
3 hours22 lessonsLevel: Beginner
About this course
Learn to recognise, understand and regulate your emotions so you can relate better to others, handle pressure and make more balanced decisions at work.
What you'll learn
- Spot your emotional triggers day to day
- Regulate anxiety and pressure
- Communicate without reacting impulsively
- Build healthier working relationships
What's included
- 22 video lessons
- Self-awareness journal
- Emotional regulation guide
- Lifetime access
Curriculum
1. Self-awareness3 lessons
- The five dimensions of EI
- Mapping your triggers
- Recurring emotional patterns
2. Regulation3 lessons
- Breathing and grounding
- The strategic pause
- Mental reframing
3. Relationships3 lessons
- Empathy at work
- Listening without judging
- Nonviolent communication
